Security and confidentiality
1 - SECURITY OF TRANSACTIONS
Payment by credit card is ensured by mollie, recognized for its reliability in Internet transactions. The transaction between you and EasyDog®️ LLC is fully encrypted (SSL) as shown by the symbols in the status bar of your browser during the payment phase.
The banking information you give, encrypted on your own computer, will never flow in plain language on the Internet. In addition, no credit card number is stored at doc-feet-pro.
3DSecure was invented to prevent fraudulent payments by credit card (stolen card numbers for example), in order to reduce fraud among merchants and secure customer payments. It verifies that the cardholder and the third party making an online payment are one and the same person, all in order to increase the security of online payments. This also has a legal impact, which we will develop below.
This system is called 'Verified by Visa' by Visa, and 'Securecode' by Mastercard. You will always have to register your numbers, expiry date and the visual cryptogram of your credit card. After registering this information, you will be redirected to your bank’s website, which will ask you for additional information.
Each bank is free to choose its means of authentication, among which (non-exhaustive list):
- a classic password (which can be changed)
- a key card system (paper sheet) that your bank has sent to you (naval battle type: enter the number in column 5, line 3).
- an electronic enclosure system (you enter a code displayed by an electronic enclosure)
- your date of birth
- a code sent by sms at the time of online validation...
Once the information has been entered, you will return to the merchant’s payment site, which will confirm that your payment has been taken into account.
Please note that the additional information entered on your bank’s website is not at any time accessible to the merchant, who cannot therefore be hacked.
You can obtain your confirmation code through your banking institution, prior to the validation of your online orders. For any information concerning this procedure, we invite you to consult your bank agency, which will communicate to you in a personalized way the terms, and the necessary information.
You will also find information about 3D Secure on the website of your bank, or that of the issuer of your credit card:
- for Visa holders:www.visaeurope.com/personal/onlineshopping/verifiedbyvisa/main.jsp
- for Mastercard holders:www.mastercard.com/ca/merchant/en/solutions/securecode/securecode.html
2 - VOLATILE NATURE OF SITE DATA
In order to process your visit, we use a session system. No information collected on this site is stored on your computer except your session ID. This one is saved the time of your visit via a cookie placed on the computer you are using. Cookies are programs used for this sole purpose: memorize, time of your visit, your session ID. Once your visit is complete or after a 90-minute period of inactivity, this information is automatically deleted, our cookies being volatile. Don’t worry about it.
3 - PROTECTION OF PERSONAL DATA
As a merchant site, EasyDog®️ LLC collects a number of information necessary to process orders.
4 - COMPLIANCE WITH FRENCH AND EUROPEAN REGULATIONS
In accordance with the Data Protection and Freedom Act of 6 January 1978, you have the right to access, correct, modify and delete your data.
You can exercise this right by sending us an email to our customer service.
5 - COMMUNICATIONS AND INFORMATION COURIERS
When you subscribe to the newsletter, you provide us with a number of data. The company does not share, sell, or rent your personal information to third parties. To change your email registration status or stop receiving commercial communications:
- Click on the unsubscribe link at the bottom of all our marketing communications
6 - HOSTING OF THE SITE
150 Elgin Street, Suite 800
Ottawa, ON K2P 1L4